Why Buy from Us?

We know you have a choice of online stores when you want to buy any baby products, and we want to thank you just for visiting us. You might be here to compare pricings and products. Or you might be here just to read our articles on how to choose the right play yard and the right play mat for your little ones. We appreciate that and hope you find our site useful. Obviously we want you to buy from us too, just like many happy customers who had already done so for the following reasons.

1. Free Shipping

We offer free courier delivery services within Singapore mainland for orders above S$100. Orders less than S$100 will incur a low and flat delivery fee of S$10.

If you are based in Malaysia or Indonesia, you will be able to order directly from our sister sites which offer better shipment charges and services than other Singapore sites.

2. Fast Delivery

We don’t give empty promises! We are committed to process all paid orders and deliver them within 5 working days (excluding weekends and public holidays) from the date payment is received in our accounts. In fact, most deliveries will happen within 3 working days, but we prefer to be on the safe side.

Some orders may take longer to process and deliver during peak seasons, sales periods and when we participate in baby fairs. Delays may also due to unforeseen circumstances beyond our controls. We seek your kind understanding and patience on this.

3. Self-collection Option

In cases where you need the goods urgently, we would encourage you to opt for self-collection at our warehouse that is conveniently located in Oxley BizHub along Paya Lebar Road. Please kindly make prior arrangement with us first before coming down as the warehouse opening hours are subjected to changes.

4. 100% Authentic

All the goods listed on our site are 100% genuine, authentic and are sourced directly from the suppliers or their authorized distributors or partners. If the goods are found to be otherwise, we will take back the goods at our own cost and refund you back 300% cash. We don’t just say, we promise!

5. Seal of Quality

We make it a point to study and/or test the products before selling them on our site. Only those that pass all our requirements will receive approval from us and be granted a Seal of Quality badge. When you see such a Seal of Quality badge on the products, you know that you can buy them with full confidence!

6. Great Product Knowledge

We strongly believe that excellent customer service and great product knowledge are the keys to get repeated and satisfied customers. How many times had you come across a salesperson who lacked the right product knowledge and ended up providing wrong or irrelevant advice? We are 100% focused and sell mainly 2 essential baby products – play yards and play mats. We know them well, even for brands that we don’t carry. And we pride ourselves on that. Don’t believe? Just read our articles on ‘How to choose a Play Yard’ and ‘How to choose a Play Mat’. We wrote them from scratch just to help you.

7. High Quality Product Photos

The biggest concern with online shopping is not being able to touch, feel and see the actual physical products. Obviously this concern can never be totally eliminated, but we believe we have the right solution to address it for bulk baby products. As most physical retail shops don’t display bulky items nowadays, we believe that with excellent high quality product photos, an online store can even out-do a brick-and-mortar shop as far as bulky products are concerned.

On our site, you will have a clear picture of what you will be buying just by looking at those high quality product photos which you can’t even see in physical retail shops (they don’t even display it!). We spent time to take such quality photos for your convenience and to increase your trust and confidence level of shopping online with us. We sell only quality products and are not afraid of taking high resolution photos for you to view them clearly. Remember, we are different from other sites.

8. 30 Days Money Back Guarantee

We understand that people might change their minds or might not be happy with the items. We respect that and will allow return within 30 days from the date of delivery for non-defective items. All items have to be returned un-used, un-opened, in their original conditions and with undamaged packaging. Please refer to our Exchange & Return Policy for more details.

In rare cases whereby the items are defective upon arrival, we will allow one-to-one exchange if we are informed of the defects within 7 days from the date of delivery and the defects are confirmed either by the distributors or the manufacturers. Please refer to our Exchange & Return Policy for more details.

9. Price Match Promise

We are committed to offer you the best price every day. If you find any of our products at a lower price, including delivery cost, anywhere on the internet or in a local retail store, simply contact us and show us the lower price. We will match the price! Unlike many other online shops, our price match promise applies to both before and after your purchase so that you can shop at our site with even more confidence. Please refer to our Price Match Promise for all the terms and conditions.

10. Best Warranty Coverage

Most online shops in Singapore do not provide any warranty for baby products since most distributors and manufacturers do not offer such warranties in the first place. To provide customers with peace of mind when purchasing from us, we have worked out special arrangements with a few distributors and manufacturers to address such limitations that exist in the current market. You will be glad to know that we provide one of the best and longest warranty coverage in the market for baby products. As warranty policy might vary drastically from one brand to another, please read our Warrant Policy carefully for more details.

11. Best Warranty Coverage

Most online shops in Singapore do not provide any warranty for baby products since most distributors and manufacturers do not offer such warranties in the first place. To provide customers with peace of mind when purchasing from us, we have worked out special arrangements with a few distributors and manufacturers to address such limitations that exist in the current market. You will be glad to know that we provide one of the best and longest warranty coverage in the market for baby products. As warranty policy might vary drastically from one brand to another, please read our Warrant Policy carefully for more details.

12. Best Protection Coverage

After spending so much on baby products, it is only logically that parents would want to have more than a short limited warranty period on their purchase. We heard you and is now offering ‘weCAREmore’ Protection for both juni june and Nihonikuji play yards, which increases the warranty period and even provides accidental damage coverage for the product. Now you can really have a peace of mind even on your purchase and do not have to worry about your little one accidentally damaging the product! Please read our Protection Policy carefully for more details.

13. Services Oriented

From writing our very own articles on ‘How to choose a Play Yard’ and ‘How to choose a Play Mat’ to taking quality product photos and providing Extended Warranty and even ‘weCAREmore’ protection, you can easily see that we are very services oriented. We do not spend much money on advertisements. We would rather spend on improving our services and adding more values to customers. By improving your overall experience with us, we hope that you can help to spread the words of our site, our excellent products and our great services to more friends. Whether it is just a word of mouth or a simple click to like and share our Facebook, we want you to know that such simple gestures really mean a lot to us. Thank you and we really appreciate your support.