What we collect
Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.
We receive and store any personally identifiable information you enter on the website whenever you shop with PlayYardandPlayMat.com.sg, or information you give us in any other ways, such as by subscribing to our newsletter and mobile messaging. For example, we may collect the following personally identifiable information: your name, address, company, mobile phone number and email address. Depending on your preferred payment method, we may also include your account number.
If you use one of our services or participate in one of our surveys, promotions or lucky draws, we may ask for additional information such as your age, interests or product preferences.
From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service and special promotions.
What we do with the information we collect
We use the information we collect for various purposes, including:
• Internal record keeping.
• To fulfil and complete your purchase transactions.
• To provide the services you request.
• To identify your product and service preferences, so that we can send you newsletters or promotional emails about new products, services, special offers or other information, including those from third parties, that might be of interest to you.
• To notify you of product recalls or provide other information concerning products you have purchased.
• To improve our merchandise selections, services and overall shopping experience.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
For the exhaustive list of cookies we collect, please refer to the List of cookies we collect section.
Others with whom we share your information
Service Providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to:
(a) deliver the goods;
(b) audit our financial statements;
(c) manage a database of customer information;
(d) assist us in distributing emails;
(e) assist us with direct marketing and data collection;
(f) provide us storage and analysis;
(g) provide fraud prevention; and (h) provide other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in our agreements with them.
Other Companies: We may provide information to carefully selected outside companies when we believe their products or services may be of interest to you.
Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public.
Links to other websites
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• When you register an account with us on the website, look for the box ‘Sign Up for Newsletter’ that you can uncheck to indicate that you do not want to receive any newsletters or promotional emails about new products, special offers or other information, including those from third parties, from us.
• If you have previously agreed to receive newsletters or promotional emails from us, you may change your mind at any time by writing to us, emailing us or simply unsubscribing by using the link provided at the bottom of such newsletters or promotional emails sent by us. Please allow us 5 working days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
You may request details of personal information which we hold about you under the Data Protection Act 1998 (an Act of Parliament of the United Kingdom of Great Britain and Northern Ireland which defines UK law on the processing of data on identifiable living people). A small fee will be payable. If you would like a copy of the information held on you, please write to or email us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|COOKIE NAME||COOKIE DESCRIPTION CART|
|CART||The association with your shopping cart|
|CATEGORY_INFO||Stores the category info on the page, that allows pages to display more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||Your session ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders. LAST_CATEGORY The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|USER_ALLOWED_SAVE_COOKIE||Indicates whether a customer allowed cookies to use.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|